Century Health has a long, successful history of providing treatment for mental health and substance abuse issues. In 1998, three agencies, The Lincoln Center, Family Service of Hancock County and the John C. Hutson Center came together to form Century Health. Collectively we have provided over 100 years of service to the community.
Century Health is a private, non-profit, mental health and substance abuse outpatient clinic. We hold state and national accreditations and offer a wide continuum of services including individual and group counseling, psychiatry, employee assistance programs, crisis intervention, case management and peer support.
Century Health honors most health insurance plans, Medicaid, Medicare and also offers flexible payment plans.
Satisfaction surveys are just one way we try and assess our performance at Century Health. Surveys are provided periodically to those receiving services at the agency’s North and South campuses. Clients are asked to agree or disagree with statements about their treatment experience with our staff. Fifteen statements make up the survey and address these three themes: access to services and staff, the quality that the services and staff have had on facilitating their recovery and the extent that clients feel empowered by and participate in their recovery plan.
Summarized below is the agency’s satisfaction scores. The blue circle provides the overall average percent of agreement across all 15 statements. The remaining circles provide the percentage of agreement for the specific items that relate to Access, Quality, and Empowerment. The small boxes within each circles represents the change in score results from the previous survey
Century Health has met the internationally recognized CARF (Commission on Accreditation of Rehabilitation Facilities) standards of quality in the provision of outcomes-driven programs and services to enhance the lives of the persons served.
Century Health holds CARF accreditations in the following:
- Outpatient Treatment
- Crisis Intervention
- Case Management / Service Coordination
- Assertive Community Treatment
Century Health is certified by:
Ohio Mental Health & Addiction Services http://mha.ohio.gov/
Improving lives by encouraging recovery, healing minds and restoring hope.